English
Period: 
01-07-2018 till 30-11-2018
Offer Details: 

Discount from Rs.6000 to Rs.1,15,000 on various Club Mahindra Holiday Membership under Blue, White, Red and Purple category of membership for RuPay debit or credit card holder.
 

Redemption process: 

1)    RuPay card holder fills in the their details in the link for Club Mahindra Holiday to contact them https://membership.clubmahindra.com/php/sem-in/new-ado/become-a-member-rupay.php?utm_campaign=RuPay 
2)    Leads when they come to MHRIL are then called and direct meeting is fixed
3)    RuPay cardholder once agrees to buy the membership pays through Rupay debit or credit card.
4)    Once the payment is done, customers gets the discount based on his down payment plan opted for and EMI plan chosen (refer attachment for EMI plans for various Down payment options)
5)    Additional offers (extra room nights, RCI memberships, Resort vouchers , Yatra.com vouchers as mentioned are paid post 3 EMI completion. 
6)    List of MHRIL offices in the official link http://www.clubmahindra.com/contact-us/our-offices

Escalation Matrix: 

***In case of any offer related queries kindly contact:

•    Call up customer care helpline number 1860 210 1111
•    You can also Email us at : memberexperience@mahindraholidays.com
•    Business timings: Monday through Saturday 9.30 AM to 6.30 PM, If calling from outside India, please dial +91 4466 9534 35.
Closed on Sunday and National Holidays**
•    If no response , escalate to: 
Partha Pratim Chakraborty, GM Alliances 
Email Id: Partha.pc@mahindraholidays.com

Terms and Conditions: 

1.    Offer applicable only for payments made through RuPay card
2.    Discount as mentioned in the offer sheet are given to customers as
       •    50% of discount amount as upfront during making the down payment 
       •    Balance 50% of the discount on completion of 6 EMI 
3.    For accessing all services, members should not have defaulted on payments at any point of time.